Privacy notice

EFFECTIVE: 1 January 2024.

1. INTRODUCTION

It is very important to us that we comply with the current data protection regulations and laws, so below is a detailed description of the data protection steps and data collection processes of demo.onlineraketa.hu and HURON Solutions Ltd.

The data is processed by HURON Solutions Ltd. and this company is responsible for the processing of personal data.

Contact details:

Full legal name: HURON Solutions Kft.

E-mail address: info@demo.onlineraketa.hu

Postal address: 2066 Újbarok, Barok u. 28.

2.WHAT PERSONAL DATA DO WE PROCESS AND WHY?

Personal data are those that clearly allow an individual to be identified accurately.
On demo.onlineraketa.hu, we process the following personal data, specifying the legal basis:

COMMUNICATION DATA

This includes any message you send to us via the website, email, social media or any other form of communication. This data is processed and retained to enable us to fulfil orders and to provide a basis for adjudication in the event of legal claims. Our legal basis for processing this data is the user's verifiable interest in our activities, as manifested in the messages sent to us.

CUSTOMER DATA

This includes all information related to the purchase of products and services, such as the customer's name, shipping and billing address, email address, phone number, and product details purchased. This data is processed to ensure the successful fulfilment of orders and to keep a legally correct record of purchases. The legal basis for storing the data is the performance of the contract between the customer and HURON Solutions Ltd.

USER DATA

This includes data that is generated when you use the website, to enable the technical operation of the site, to maintain the security of the site, to keep a record of users' activity and to ensure that you always have access to the most relevant content. The legal basis for the processing of the data is the clear interest of the user in our activities, which is necessary to ensure and store them for the technical functioning of the site.

TECHNICAL DATA

This includes information generated from your use of the site, such as IP address, login information, browser information, time spent on each page, page views and navigation paths, number and time of visits to the site, time zones, and the device you are using to view the site. The data source is our analytics software. We process this data to analyse users' habits on the site, to keep our site operating safely and to understand the usefulness of our marketing decisions. The legal basis for processing this data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to enhance our business for more effective operations.

MARKETING DATA

Which includes the visitor's preferences, what marketing content they like to receive from us. We process this information to enable participation in sweepstakes and to send advertising related to our products/services in which the user has expressed an interest. The legal basis for processing the data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to increase business for more effective operation.

From time to time, we may use the information collected for purposes such as providing targeted, relevant ads on the Facebook™ platform and various dynamic advertising platforms, and to measure the effectiveness of the ads.
The legal basis for processing the data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to increase business for more effective operations.
We do NOT collect sensitive information such as ethnicity, religious beliefs, sexuality and orientation, political opinions and trade union membership, or health background, and genetic or biometric information.

3. HOW DO WE COLLECT DATA?

We may collect personal information in ways that the user provides directly to us (for example, by placing an order or sending a message).
Furthermore, certain data is collected automatically when you use the site, for example. "cookies" and similar technologies. These are only activated with the user's consent.

We receive certain information from external partners, such as analytics providers like Google (non-EU partner), advertising networks like Facebook™ (non-EU partner), and payment gateway partners like PayPal (non-EU partner) and Barion.

4. OUR PRACTICAL STEPS ON DATA PROTECTION

HURON Solutions Ltd. attaches great importance to protecting the privacy of its users and complying with applicable regulations.

After conducting a privacy impact assessment on the site, we have compiled a list of the data collected, its necessity and legal basis, and its legal compliance.
HURON Solutions Ltd. attaches great importance to protecting the privacy of its users and complying with applicable regulations. For this reason, we at demo.onlineraketa.hu make data protection a priority and have made significant efforts to ensure the secure collection of information collected by the site.

In order to protect the data entered on the forms and generated on the site, we use SSL certification throughout the website (Let's Encrypt Authority X3 certification).

To protect the site from attack, we use premium security software (Solid Security Pro) to protect your data from. "brute force" and virus attacks against the stored data.

The purchase and user data are stored in the site's databases in encrypted form (pseudonymised), so they cannot be read by third parties.

In this privacy statement, we provide users with forms to request information about the processing of their personal data, to modify or delete their personal data.

From time to time, it is necessary for our business to provide data to our service partners (e.g. hosting provider, courier company, mailing software). In such cases, we always choose to comply with the GDPR regulation and, in the case of a US-based partner, to participate in the EU-US Privacy Shield initiative and sign a data management contract with them, ensuring responsible data handling.

5. MARKETING COMMUNICATION

Marketing communication is essential to the business. The legal basis for the processing of data in this context is the expression of interest in our services or the explicit consent of users. Under the European Union's Privacy and Electronic Communications Regulations (PECR), we send marketing messages to our users if they have made a purchase from us or have expressly consented to receive marketing messages. In all cases, we will provide a prominent means of opting out and unsubscribing from these messages. You will find an unsubscribe link at the bottom of each email or you can request to be removed from our database by emailing info@demo.onlineraketa.hu. We may also send messages to unsubscribe from marketing communications, but only in relation to the fulfilment of orders.

6. NOTE ON PERSONAL DATA

From time to time, it is necessary to share certain personal information with certain partners in order to maintain normal business operations: -IT service providers and service providers who troubleshoot and maintain computer systems -Consulting partners such as lawyers, accountants, bankers, insurers -Government bodies who request reports on our activities -Payment service providers, who securely handle credit card details -Delivery services who fulfil incoming orders to the specified delivery address International data transfers We may occasionally need to share users' data with partners outside the European Economic Area (EEA) in order to maintain business. In many cases, countries outside the EEA do not provide the same level of data protection, and European law prohibits the export of data unless the appropriate conditions are met. In addition to the steps discussed in Section 4, whenever personal data is transferred outside the EEA, we take the following steps to ensure that the data is handled securely: -We only transfer data to countries that the European Commission deems appropriate from a data security perspective. If the above conditions are not met, we will seek the explicit consent of users to transfer data. This consent may be withdrawn at any time. Links to external sites This site may occasionally contain links to external sites, or may contain code snippets embedded within the site that provide functionality for external services. Clicking on these links or using the embedded solutions may allow external partners to collect information about users. While we do our best to screen partners appropriately, we have no control over their privacy practices and are not responsible for their privacy practices.

7. DURATION OF DATA PROCESSING

We will only ever store users' data for as long as we are required to do so by our legal/accounting/data reporting obligations or as necessary for the operation of the service.
When deciding on the duration of storage, we take into account the volume, nature and sensitivity of the data and the potential impact of a leak in the event of a data breach.

For tax reasons, we need to keep your customers' billing and purchase details for at least 8 years to comply with our legal obligations.

In certain circumstances, we may use the data in an anonymised form for statistical purposes, in which case we will store the data for an unlimited period without any information.

8. RIGHTS OF THE VISITOR

As a citizen of the European Union, the General Data Protection Regulation (GDPR) gives users of this site the following rights:
a, Access to personal data

Users of the site have the right to request a copy of the personal data stored by demo.onlineraketa.hu. The request will normally be fulfilled free of charge within 14 days of the request.

In the event of repeated, abusive, unjustified requests for data, HURON Solutions Ltd. may charge a moderate fee to secure the data and may require additional time to secure the data.

In addition, HURON Solutions Ltd. requests proof of identity before disclosing data to prevent misuse. To request personal information, please contact us via the Contact Us section.

b, Changes to personal data
If personal data have been modified or incorrectly provided, users have the right to request that the data be amended. To amend personal data, please contact us at info@demo.onlineraketa.hu.

c, Requesting the erasure of personal data

Users have the right to request the deletion of all their personal data. The request will be granted free of charge within 14 days of the request. After deletion of personal data, the user account will no longer be available and any material purchased will no longer be available, as the personal data associated with the user account is essential to access the service.

HURON Solutions Ltd. requests proof of identity before deleting personal data to prevent misuse. To delete personal data, please use the contact form above.

d, Request restriction of processing of personal data

Users have the right to restrict the provision of their data to third parties (service partners) upon request. When submitting the request, the service partners to be restricted may be identified.

It is important to note that cooperation with certain service providers is essential for the operation of the site (e.g. Barion as a payment service provider), so in case of their limitation, the services of the site will be unavailable to the user.

HURON Solutions Ltd. requests proof of identity before restricting the transfer of personal data to prevent misuse. To restrict the transfer of personal data, please use the contact form above:

The official data protection authority in Hungary is the National Authority for Data Protection and Freedom of Information (NAIH). Users can find out more about their data protection rights on the NAIH website.

National Authority for Data Protection and Freedom of Information,
1125 Budapest, Szilágyi Erzsébet fasor 22/C., Postal address: 1530 Budapest, Pf.: 5,
Phone: 06.1.391.1400,
Fax: 06.1.391.1410,
E-mail: ugyfelszolgalat@naih.hu
Website: http://www.naih.hu

9. ANONYMISED DATA AND "COOKIES"

On demo.onlineraketa.hu, in e-mail messages and advertisements, you use so-called. "cookies" and similar technologies such as tracking codes, re-marketing tags, pixels, which are activated after the user's consent.
These technologies help us better understand user behaviour and interests, helping us to operate more efficiently and effectively.

Our aim is to make the use of demo.onlineraketa.hu as user-friendly and personal as possible. If the user wishes to opt-out of the collection of non-personal data by these technologies, they can do so in the following ways:

-you can disable the loading of cookies by using the cookie warnings on the website

-by disabling "cookies" in your browser

-or with the help of this tool.

10. Information about the use of cookies

What is a cookie?

The Data Controller uses so-called cookies when you visit the website. A cookie is a set of letters and numbers that our website sends to your browser to save certain settings, facilitate the use of our website and help us to collect some relevant statistical information about our visitors. Cookies do not contain any personal information and are not used to identify an individual user. Cookies often contain a unique identifier - a secret, randomly generated sequence of numbers - that is stored on your device. Some cookies are deleted after you close the website, and some are stored on your computer for a longer period of time.

Legal background and legal basis for cookies:

The background for data processing is provided by Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information (Infotv.) and Act CVIII of 2001 on Certain Aspects of Electronic Commerce Services and Information Society Services. In accordance with Article 5 (1) (a) of the Privacy Act.

Main features of the cookies used by the website:

Strictly necessary cookies: these cookies are essential for the use of the website and allow you to use its essential functions. Without them, many of the site's features will not be available to you. The lifetime of these types of cookies is limited to the duration of the session.

PHPSESSID Keeps the user session state between page requests until browser is closed

JSESSIONID Assigns a unique, anonymous identifier to each page open to improve the usability of the page until the browser is closed

Cookies to improve your user experience: these cookies collect information about your use of the website, such as which pages you visit most often or what error messages you receive from the website. These cookies do not collect any information that identifies the visitor, i.e. they are completely generic and anonymous. We use the information they provide to improve the performance of the website. The lifetime of these types of cookies is limited to the duration of the session.

Google Analytics cookie: Google Analytics is Google's analytics tool that helps website and application owners to get a more accurate picture of their visitors' activities. The service may use cookies to collect information and report statistics about website usage without individually identifying visitors to Google. The main cookie used by Google Analytics is the "__ga" cookie. In addition to generating reports from website usage statistics, Google Analytics, together with some of the advertising cookies described above, can also be used to display more relevant ads in Google products (such as Google Search) and across the web.

Google Adwords cookie: when someone visits our site, the visitor's cookie ID is added to our remarketing list. Google uses cookies - such as NID and SID cookies - to personalise the ads you see in Google products, such as Google Search. It uses such cookies, for example, to remember your recent searches, your previous interactions with advertisements from individual advertisers or search results, and your visits to advertisers' websites. The AdWords conversion tracking feature uses cookies. To track ad sales and other conversions, cookies are saved on a user's computer when they click on an ad. Some common uses of cookies include: selecting ads based on what is relevant for a particular user, improving campaign performance reporting, and avoiding displaying ads that the user has already viewed.

Cookie acceptance cookie (cookie-popup): when you visit the site, you will be prompted to accept the cookie statement in the warning window. It has a lifetime of 365 days.

Facebook pixel (Facebook cookie) A Facebook pixel is a code that allows the website to report conversions, create audiences and provide the site owner with detailed analytics on how visitors use the site. The Facebook remarketing pixel tracking code is used to display personalised offers and ads to website visitors on the Facebook interface. The Facebook remarketing list is not personally identifiable. For more information about Facebook Pixel / Facebook Account, click here:

https://www.facebook.com/business/help/742478679120153

What does it mean?

The use of the "Google Analytics cookie" and "Facebook pixel" allows third parties, including Facebook, to collect or receive data from the Site and other internet sites using cookies, data collection signals and similar data storage technologies, and to use this data to provide measurement services or target advertising.

You can access and check the collection and use of data for the purpose of targeting ads and the mechanism for implementing this decision on the following websites:

https://optout.aboutads.info/

https://www.youronlinechoices.eu/

You can manage your Facebook ad preferences on the following website in order to display more relevant ads to you:

https://www.facebook.com/ads/preferences/

Find out more about Facebook ads: https://www.facebook.com/ads/about/

What happens if I do not accept the use of cookies?
If you do not accept the use of cookies, certain features will not be available to you. For more information on how to delete cookies, please click on the links below:

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Chrome: https://support.google.com/chrome/answer/95647?hl=hu

For more information, please visit the GTC in the data management section of the Privacy Notice.